Founded in 2016, Restaurant 604 offers the best waterfront dining experience for military families, local residents, and those just passing through to enjoy a quality meal with excellent service.
Our success comes from the loyalty and dedication of our team, the ohana. We proudly employ nearly 300 team members, making 604 one of Hawaii’s largest locally-owned restaurant operators. Together, we strive to impact our community by becoming one of the best workplaces in Hawaii.
The success of Restaurant 604 launched the family of 604 restaurants, which includes 604 Express, The Beach House by 604, Mangiamo by 604, 60fore Bar & Grill, 604 Ale House, 604 Clubhouse, and 604LOHA Grill. Our family of restaurants features an enjoyable experience for all with great food, live music, breathtaking views, and exceptional service with Aloha.
SUMMARY OF FUNCTIONS
The Director of Kitchen Operations oversees all back-of-house functions, including hiring, training, food safety inspections, and performance management at all 604 locations. They collaborate with the Executive team to implement procedures ensuring consistent kitchen operations and mentor culinary teams to maintain high standards in food quality, presentation, and service. They ensure compliance with company policies and health regulations, reporting to the Executive Chef. This position will collaborate with the Director of Restaurant Operations and General Managers to support the growth and training of kitchen employees. They also liaise with vendors on each location's product quality, pricing, availability, and new offerings.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Directs and oversees the kitchen operations for all 604 restaurant locations, following established company standards, policies, and procedures.
- Responsible for optimizing profits by controlling food and labor costs to meet the company’s financial objectives.
- Monitor and control food costs and budgets across locations.
- Prepare and present periodic reports on culinary operations, including financial performance, inventory, and personnel.
- Must learn all recipes, enforce recipe adherence, and maintain. Conduct periodic recipe quizzes.
- Exercises portion control and monitors sanitation guidelines to ensure compliance with health regulations.
- Design procedures for quality assurance and control for minimizing food waste, increasing productivity, and maintaining preparation standards.
- Administer training and educate all kitchen personnel on food products and presentation to maintain consistent, high-quality standards.
- Oversee the training and certification of all kitchen personnel in sanitation techniques and practices to ensure health, safety, and compliance with legal regulations.
- Develop and implement strategies for continuous improvement.
- Ensures all company policies and procedures are followed. Collaborate with the General Managers in the training, coaching, corrective action measures, and performance evaluations of Kitchen Managers and Supervisors within the company’s guidelines and culture.
- Communicates effectively, verbally, and in writing to all levels of staff and management.
- Maintain kitchen training schedule and enhance it when needed.
- Ensures high sanitation, cleanliness, and safety standards are maintained throughout the kitchens, providing continuous feedback and resolution. Conducting monthly food safety inspections per location.
- Fosters a positive and collaborative work environment, establishing a presence in all 604 kitchens as needed or instructed by the Executive Chef
- Interacts with guests to maintain a high level of customer satisfaction.
- Interacts and communicates with front-of-house staff to maintain smooth and seamless service standards.
- Promptly address and assist in resolving food quality issues resulting from guest feedback.
- Keep track of new menu trends within the restaurant industry.
- Conduct regular meetings with all locations' Kitchen Managers and Kitchen Supervisors.
- All other duties as assigned.
QUALIFICATIONS
- 5+ years of kitchen experience or 10 years of restaurant experience is required.
- Proven experience in restaurant/culinary management.
- Passion for creating incredible food that delights and attracts customers.
- Excellent communication, management, and leadership skills.
- Ability to fill in for any kitchen position.
- Has extensive knowledge of scheduling, food cost, waste control, and food presentation.
- Understanding various cooking methods, ingredients, equipment, and procedures.
- Must be able to read and communicate in English clearly and effectively.
- Must be able to lift pots, pans, products, and other items weighing up to 50 pounds frequently.
- Must demonstrate enthusiasm and commitment to guest satisfaction.
- Must have a valid health card or equivalent.
- Must be able to perform simple math calculations and understand units and measures.
- Must be able to stand and exert well-paced mobility for a scheduled shift.
- Must have the ability to stand and walk for extended periods.
- Must have the ability to lift, stoop, and bend.
- Must exhibit hand coordination and dexterity for rapid productions.
- Must be reliable and punctual with a positive attendance record and be available to work weekends and holidays.
- Must be able to work well with others.
- Must exhibit accuracy and speed in handling emergencies while providing solutions.
- Familiar with the industry’s best practices.
- Possess a passion for food service and hospitality.
- Knowledge of various computer software programs (G-Suite, restaurant management software, POS).
- Paid Time Off
- Bereavement Leave
- Emergency Days
- Referral Program
- Employee Discounts
- Skechers Direct Program
- Management Bonus Program
- Medical/Dental Benefits
- Group Life Insurance
- Universal Life Insurance
- Short-Term Disability
ABOUT US
Founded in 2016, Restaurant 604 offers the best waterfront dining experience for military families, local residents, and those just passing through to enjoy a quality meal with excellent service.
The success of Restaurant 604 launched the family of 604 restaurants that includes 604 Express, The Beach House by 604, Mangiamo by 604, 60fore Bar & Grill, 604 Ale House, and 604 Clubhouse. Our family of restaurants features an enjoyable experience for all with great food, live music, breathtaking views, and exceptional service with Aloha.
Our success comes from the loyalty and dedication of our team, the 6-Ohana. We are proud to employ nearly 400 team members, making 604 one of Hawaii’s largest locally owned restaurant operators. Together, we strive to impact our community by becoming one of the best workplaces in Hawaii.
VISION
To give back to our military and community by becoming the standard for the island dining experience.
MISSION
Provide quality food, excellent service and the perfect setting served with Aloha.
CORE VALUES
Pride
Our passion for service is rooted in hard work, perseverance, and fun.
Quality
We are committed to raising the standard in every aspect of our restaurant.
Consistency
Excellent service. Same taste. Genuine hospitality. Every day.
Servant Leadership
Our employees serve each other, our guests and lead by example to better our community.
Aloha
Everyone is welcome and served with love (just like Grandma’s house).
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Paid Vacation
Bereavement Leave
Emergency Days
Dental Insurance
Medical Insurance
Group Life Insurance
Universal Life Insurance
Short-Term Disability
Earn money just by referring friends and family to work at any 604 location.
Retail Discounts
Dining Discounts
Free issued uniforms for all positions.
Receive up to 30% discounts on Skechers work shoes. In-store or online with free shipping.